Toshiba Rocks!
I have to give credit where credit is due. While Toshiba's outsourced company left much to be desired, Toshiba came up to bat and hit the ball out of the park. Not only did they replace my TiVo, they replaced it with a much better unit. When I called back last Thursday because the unit did not come with a remote, they told me I would receive it within 10 - 15 days. Not only did I receive it yesterday, they called today to follow-up with me! Great customer service. Their rivals should take watch because they will be highly recommended in the future!
posted by jdanielsc @ 12:49 PM
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