I'm Not Opinionated

Cingular - #1 in my book!

I have to give props where they are due!

My cell phone is falling apart literally! The charger will no longer connect to the phone. I had a back up phone...but guess what...it is falling apart too!

I went to the Cingular store today and they told me they couldn't help me because I wasn't eligible for an upgrade until the end of May. They told me to call customer service to see if they could help me. I was expecting that response so I asked how much it would be to cancel my contract and left to call customer service. I have been with Cingular many years now and would hate to leave them but I was not above doing it.

I called customer service expecting to have to put up a fight...but I didn't have to. I told the sales rep my problem and long story short...my new phone will arrive in a few days....didn't even have to threaten to leave.

Thanks Cingular....you have proven to me how awesome you are once again!

posted by jdanielsc @ 11:00 AM